Refund Policy for BengalFonts

Last updated: 31 Aug 2024

We prioritize customer satisfaction and sincerely apologize if our products do not meet your expectations. A Refund Request will be deemed valid only if made within 24 hours from the time of purchase.

Conditions when refund requests will be considered:

• If you mistakenly buy a product more than once, you can request a refund within 24 hours of the purchase. Alternatively, you may choose another font of equal value.
• If a font file is corrupt or defective, you can request a refund within 24 hours of purchase. We will review the issue and promptly contact you with instructions on how to obtain your refund.

Conditions when refund requests will not be considered:

• The request is made after the 24-hour refund window has passed.
• Refunds are requested due to a change of mind or incorrect selection of fonts.
• There is evidence of abuse or misuse of the refund policy, such as repeated requests without valid reasons.
• The issues arise from compatibility with specific software or systems (please ensure compatibility requirements are met before purchasing).
• A font is mistakenly purchased without fully understanding its design or features (detailed product descriptions are provided on our site).

How to Request a Refund

If you believe you qualify for a refund based on the conditions outlined above, please contact us at [email protected]. Include your purchase details, proof of purchase, and a description of the issue. Our support team will review your request within 3-5 business days. If your refund is approved, it will be processed through the original payment method within 7 days of approval.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at [email protected] or through our support email.